Pick-up Policy
The Boardroom guarantees that we'll cook, and deliver your orders to a pre-established curbside location of your choosing during checkout. We can't guarantee that you'll arrive at the agreed-upon time or location, so you:
- will not receive a refund for orders that are not picked-up within 15 minutes of the scheduled drop-off time.
Orphaned orders not picked-up within 15 minutes of the scheduled time are often donated to local first responders, or others within close distance of the curbside location.
On a brighter note, if your order includes deli-meat and other stable products, we're typically able to save these for you to pick-up the following week.
Thank you!
The Boardroom